General Questions
1. What is ShopsInLocal?
ShopsInLocal is a platform that connects customers with local shops, making it easier to discover and purchase products or services nearby.
2. How does ShopsInLocal work?
Simply browse our categories or search for products and services. You can explore local shops, check their offerings, and make purchases directly through the platform.
3. Is ShopsInLocal free to use?
Yes, it is completely free for customers to browse and shop from local stores through ShopsInLocal.
Account Management
4. Do I need to create an account to shop?
Yes, creating an account allows you to manage your orders, save your favorite shops, and get personalized recommendations.
5. How do I create an account?
Click on the Sign Up button at the top right corner of the homepage, provide the required information, and verify your email address to start shopping.
6. I forgot my password. What should I do?
Click on the Forgot Password link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.
Shopping and Orders
7. How do I place an order?
Search for the desired product or service.
Add the item to your cart.
Proceed to checkout, provide the necessary details, and confirm your order.
8. Can I cancel or modify my order?
Orders can be canceled or modified within a limited time after placing them. Visit your Order History in your account and look for the Cancel/Modify option.
9. What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and wallet payments.
10. How will I know if my order is confirmed?
Once your order is placed successfully, you will receive a confirmation email or notification. You can also track your order in the My Orders section.
Delivery and Returns
11. How long does delivery take?
Delivery times vary based on the shop's location and the shipping method chosen. Estimated delivery dates are displayed during checkout.
12. What if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, contact us immediately through the Help Center. We’ll assist you with returns or replacements.
13. Can I return or exchange products?
Yes, our return policy allows you to return or exchange eligible products within the specified period. Please review the return policy during checkout.
Shop Owners
14. How can I list my shop on ShopsInLocal?
To list your shop, click on the Register Your Shop link on the homepage, fill in the required details, and submit your application. Our team will review and approve it.
15. What are the benefits of listing my shop?
By listing your shop, you gain access to a larger audience, increase visibility, and receive tools to manage your inventory and sales effectively.
16. Are there any fees for shop owners?
ShopsInLocal offers free registration for shop owners. A small transaction fee applies for sales made through the platform.
Support
17. How can I contact ShopsInLocal for help?
For any assistance, visit our Contact Us page or email us at support@shopsinlocal.com. You can also reach out through the Help Center.
18. Where can I report a problem with the platform?
If you encounter any issues, report them through the Feedback section in your account or by contacting our support team.